How did a company in the senior living sector decentralize the management of its HR and residential contracts using Osidoc?
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Autonomy of residences
Automated Compliance
HR/Legal = management
Customer context
This major player in the senior service residences (RSS) sector offers its clients daily support (meals, assistance with washing, activities, etc.) in adapted apartments.
The organization is based on a national network of residences, each of which must manage locally:
HR contracts , particularly for the frequent recruitment of seasonal workers , sometimes overnight;
Rental and service contracts , linked to the installation of new residents.
The production of these documents was centralized at headquarters, which significantly slowed down operations. The company needed to find a solution to speed up contracting processes in the field while maintaining a high level of compliance .
The Osidoc intervention
To address these challenges, the company called on Osidoc to digitize, automate and decentralize the drafting of sensitive documents . The project enabled:
Complete autonomy of residences in the production of HR and residential contracts, without going through headquarters;
The use of models designed and validated by central HR and legal teams , guaranteeing compliance and business consistency;
The implementation of an advanced rules engine with consistency checks, guided paths and dynamic data validation;
Direct integration with internal databases , eliminating re-entry errors;
The urbanization of Osidoc in the technical infrastructure of the company, as a central documentary channel;
A fully digitalized production process , from entry to final validation.
The results
Since the deployment of Osidoc, local teams have been able to produce their documents completely independently:
Significant acceleration of production times , allowing us to respond to recruitment or reception needs in real time;
Elimination of data entry errors , even on sensitive contracts with high legal value;
Reorganization of the role of the HR and legal departments at headquarters, now repositioned as business partners supervising models and supporting automation projects;
Osidoc has become a central and structuring tool in the company's documentary ecosystem;
All of the processes are now industrialized and essential in the daily life of residences.
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